Who we are
Business location: Brisbane, QLD. Contact us about privacy at orders@afttobacconis.com.au.
Information we handle
When you order, create an account or contact us, we handle the details you provide, such as your name, email, telephone number, billing and delivery addresses, order contents, payment references and correspondence. Accounts and shopping sessions also use account and session information. Our website and service providers may record technical information, such as IP addresses and browser details, for operation and security.
How we use and share information
We use information to manage accounts, process and fulfil orders, communicate about purchases, handle enquiries and returns, maintain records and protect the store. Service providers support these tasks, including GoDaddy hosting, Resend transactional email, Microsoft-hosted business email and the delivery carrier used for an order. The store runs on WordPress and WooCommerce.
Cookies and overseas processing
The store uses cookies for functions such as sign-in and shopping sessions. Blocking required cookies can prevent these functions from working.
Service providers may process information overseas. Links to Facebook take you to a separate service with its own privacy practices.
Retention, requests and complaints
Email orders@afttobacconis.com.au to request access or correction, ask about deletion, or raise a privacy complaint. We may need to verify your identity and retain records where required.